Exploring web3 through a new lensPHOTO BY @JEZAR, UNSPLASH.COM This is a very important time and inflection point in the evolution of web3. There’s a fantastic opportunity for brands and marketers willing to engage with this new technology. That said, in the wake of the recent volatility in the […]
customer
Customer Data Privacy: 10 Non-Negotiable Best Practices to Protect Your Business
In July 2020, a hacker accessed Twitter’s internal tools to seize 130 high-profile Twitter accounts—like Elon Musk, Bill Gates, Barack Obama, and Jeff Bezos—to carry out a “double your bitcoin” scam. Thousands of Twitter users fell for it, and in just a few hours, the hacker stole over $118,000 worth […]
7 Things your Customer want to Hear from You
Intro, Goal, Alignment, Trust. Customers want: 1) Solutions to Problems, 2) How you can Satisfy their Needs, 3) How? Your Capabilities, 4) to get Personal, 5) ROI, 6) Feedback from your other Customers, 7) Communication & Help. Intro. What do customers want to hear from CEO or Sales to make […]
Enterprise Times: 15 key statistics from Salesforce’s State of Connected Customer Report
via Roy Edwards, Enterprise Times Salesforce’s State of Connected Customer Report provides insights from 17,000 consumers and business buyers on the new customer engagement landscape. The Trust-based economy moves to the forefront 88% of customers believe trust becomes more important in times of change.Research from Edelman points to business as […]
5 Ways to Automate Your Customer Service Right Now [Save Time]
![5 Ways to Automate Your Customer Service Right Now [Save Time]](https://sorryasylumseekers.com/wp-content/uploads/2022/11/5-Ways-to-Automate-Your-Customer-Service-Right-Now-Save.webp-768x432.webp "5 Ways to Automate Your Customer Service Right Now [Save Time]")
Thanks to shortening attention spans, every second that a customer waits for your response becomes more annoying. Time is money, after all, especially when it comes to customer care. 59% of customers expect to receive a response within the first 5 seconds. That’s essentially impossible for a human. But that’s […]
8 Must-Use Facebook Messenger Customer Care Tools
Facebook Messenger customer care tools are more important than ever. With over 2.936 billion people on the platform as of April 2022, the potential for brands using them for customer service issues is higher than ever. Knowing these tools and understanding how to connect with customers and provide them with […]
Providing a seamless customer experience in 2023
As we shift into 2023, it’s additional essential than ever to give a seamless shopper expertise. We also simply call this omni-channel advertising and marketing. And, you require to commence organizing now. Positive, we have been conversing about this for a even though, but the previous couple of many years […]